Shipping policy

Shipping Policy

Last Updated: July 13, 2026

Thank you for shopping with MartGlow. We are committed to delivering your orders quickly and securely.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an order confirmation once your order has been successfully placed.

Shipping Time

  • Standard Delivery: 2–5 business days across Pakistan.

  • Delivery times may vary depending on your location and courier availability.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

  • From time to time, MartGlow may offer Free Shipping on selected products or promotional campaigns.

Cash on Delivery (COD)

MartGlow offers Cash on Delivery (COD) for eligible locations across Pakistan. Please ensure that someone is available to receive and pay for the order at the delivery address.

Order Tracking

Once your order has been dispatched, you may receive tracking information (where available) so you can monitor your shipment.

Delivery Delays

While we make every effort to deliver your order on time, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier service disruptions

  • Remote delivery locations

  • Other unforeseen circumstances beyond our control

We appreciate your patience if such delays occur.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate when placing your order. MartGlow is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged or Missing Items

If your order arrives damaged, defective, or with missing items, please contact us within 48 hours of delivery. Include your order number, photos (if applicable), and a description of the issue so we can assist you promptly.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

MartGlow
📧 Email: Mmartglow3315@gmail.com
📞 Phone/WhatsApp: +92 314 3315608